Account settings
Delete your nuMoni Account
At nuMoni, we respect your privacy and your right to control your personal data. Choose either option below to start the process.
How to request deletion
In-app
Delete your account directly from the nuMoni mobile app, if the option is available on your version.
Open the app →
Email Recommended
Email us with email address associated with your account using the subject: Account Deletion Request.
support@numoni.ioWhat happens when your account is deleted?
Your account is deactivated
Your nuMoni account is permanently deactivated and you lose access once processing completes.
Your personal data is removed
Your personal information is deleted or anonymized, except where the law requires us to keep it.
The deletion is permanent
Once your account is deleted, it cannot be recovered. There is no way to reactivate it or retrieve your data afterward.
Certain records, such as transaction history and information required for legal, regulatory, fraud prevention, or accounting purposes, may be retained for the period required by applicable law.
We aim to process account deletion requests within 7 business days of receiving them, and you'll get a confirmation email once your account has been deleted.
